trustdavid
Services

Figuring out what costs you the most and fixing it with the tools best fit for the job.

Sometimes the problem you’ve identified isn’t actually the problem that needs to be dealt with. I look at how it all connects — the tools, the handoffs, the people — to find the root cause of the drag in your process, and then identify solutions that fit your budget and workflow.

01

AI strategy & consulting

the problem it solves

You know something's not working. Your team is drowning in admin. Leads fall through the cracks. You're paying for tools nobody uses. You can feel the drag, but you can't name the cost.

what i do

A diagnostic audit that starts with your actual problems, not a framework. Finds what's costing you money (rands and reputation), maps out where AI genuinely helps versus where it's just noise, and builds a roadmap that fits your world.

The three-phase approach
Phase 01

Audit & findings

A clear, well-designed report that names what's broken, what it's costing you, and what to do about it. Designed to pay for itself.

Phase 02

Implementation

Building the solutions identified in the audit. Clear scope, transparent timeline, regular check-ins. Training so your team actually uses what gets built.

Phase 03

Ongoing support

Maintenance, iteration, and the person who built it still being there when something needs adjusting. Not a build-and-disappear model.

Scope areas
  • Lead capture and pipeline visibilityWhere are your leads going?
  • Client retention and communicationAre your clients hearing from you, or hoping to?
  • Internal operations and handoffsWho's dropping which balls, and why?
  • Tool audit and consolidationHow many logins does your team actually need?
  • Financial workflow and cash flow visibilityIs late invoicing costing you more than you think?
  • Single-point-of-failure assessmentWhat happens if a key person gets sick for a month?
Who it’s for

Owner-operated businesses, 3 to 50 people, past survival mode. You’ve built something real and you’re hitting a wall, or you’re exhausted by the admin that comes with your own success. You’ve probably tried to fix it before and the fix didn’t stick.

02

Web design & development

the problem it solves

Your website doesn't look like the business you've built. It was thrown together years ago, or done on the cheap, and now it's actively costing you credibility. Leads visit, get a mediocre impression, and leave.

what i do

Websites built on the technology best suited to your needs.

The approach
Discovery

Understanding your business, your clients, and what the site actually needs to do.

Design

Clean, considered, built to feel as good as your business actually is.

Build

Modern stack, fast load times, mobile-first, accessible.

Maintenance

Ongoing support, regular updates, and someone who actually picks up when things break.

03

Systems & automation

the problem it solves

Information gets stuck. Someone downloads a PDF, prints it, walks to the copy room to scan it, and uploads it to another system. Your team spends hours on tasks that should take minutes. You're paying for five tools that don't talk to each other.

what i do

Connecting the tools you already use so information flows where it needs to go. Automating the repetitive stuff. Building workflows that fit how your team actually works, not how a software demo says they should work.

What changes
  • Quoting that takes daysQuoting that takes minutes
  • Client follow-ups falling through cracksAutomated reminders that feel personal
  • Meeting outcomes lostCaptured, assigned, tracked
  • Manual data entry across three systemsOne entry, synced everywhere
The good fit principle

Let’s figure out what is really in the way.

A 60-minute conversation, no pitch, no pressure. Starting with the pain points you feel and laying the foundation for solutions that make a measurable difference.